silktraveler web store FAQ section

Orders are shipped from CALIFORNIA within 1-2 POSTAL BUSINESS days of your payments' clearance -----------. SHIPPING NOTIFICATION : A NOTE TO RECIPIENT is entered for each label stating: Ship Date, Ship Method, How to track package if not delivered by xx-xx. Automated Shipping Notices are generic looking so watch for this in your INBOX: SERVICE@PAYPAL.COM: Your purchase will be shipped by PayPal Shipping with ............................................................. IF YOU HAVE MULTIPLE EMAIL ADDRESSES BE SURE TO CHECK THEM ALL FOR MESSAGES.

United States Postal Service - USPS. The majority of shipments are via Priority with some lighter packages going First Class. Parcel Post may be used when appropriate, based on type of products or postal zone destination.

I am ONLY able to combine shipping for all items selected/paid on ONE ORDER. Please select all items before going thru CHECKOUT. ------- USPS calculated rates are based on weight ------- The shipping cost will sometimes be less than Checkout displays if you are in Western USA. When your calculated shipping is over $11 - and items will fit in a USPS PRIORITY FLAT-RATE BOX - I will ship via that method and reduce your total shipping charge accordingly. Shipping Calculator is set at a ONE LB minimum. Often 2-4 SMALL ITEMS will ship for the same price as one if under a lb.

I gladly ship via USPS Priority International methods that are insurable and trackable ***. The Priority methods I do NOT use are: SMALL flat-rate box and the flat-rate ENVELOPE, because they are not insurable or trackable, nor do I ship First-Class International. If CHECKOUT populates international methods I don't use please stop and contact me and I can send you an invoice you will be able to pay. Perfumes not shipped Internationally.

I manage and stock all inventory and do not " drop-ship" from remote locations. To find out how many are available, and what the shipping cost is, do the following: Click " Buy Now " on your item(s) to send to the Shopping Cart. After entering name, address info you will see a box to enter a quantity. If you enter a quantity greater than is available a message will pop up telling you how many are available. You don't have to complete purchase or enter c.c. to check qty.

Petroleum-based, non-recyclable bubblewrap & styrofoam are expensive, a nuisance to some, & have been banned in many communities. I use recycled packing paper, shredded paper & cartons as much as possible, while maintaining safe & secure cushioning. All USPS Priority boxes I use are sturdy & recyclable. Use of bubblewrap & styrofoam is limited to very heavy, fragile & international shipments. I find manila bubble mailers still the safest to ship small single purchases in.

Returns of HEALTH - BEAUTY - HOME products are NOT ACCEPTED unless there has been gross misrepresentation or the wrong item was shipped - in which case you would contact seller asap. --- It is important to READ THE DESCRIPTION before making a purchase of a non-returnable product ---. RETURN OF NON-HEALTH & BEAUTY ITEMS (such as clothing, accessories, books & collectibles). Return of unopened, unused, undamaged items only. Return must include original packaging, any product and price tags and stickers, contents, packing materials, free sample and trackable DELIVERY CONFIRMATION. Customer is responsible for shipping charges BOTHWAYS. The shipping charges will be deducted from the total amount refunded. -- A RESTOCKING FEE of 10% will be applied to any ELIGIBLE return. -- If making claim of product defect or gross misrepresentation, CONTACT SELLER thru ASK SELLER A QUESTION before proceeding, as items MUST BE RETURNED for inspection before any replacement or refund is issued.

CRABTREE & EVELYN = Apricot Kernal Oil -- Azzemour -- Baby -- (Nursery Tails & Tom Kitten) -- Camomile -- Cayman Winds -- Damask Rose -- Evelyn [limited] -- Found -- Gardenia -- Kalahari -- Lost -- Nadira -- Passion Flower -- Patchouli -- Sarawak -- Savannah Gardens -- Spring Rain -- Vanilla -- Veranda --- HOLIDAY LINES --- Cacao Noir, Noel original, Vanilla Blanc, Winter Birch ---- L'OCCITANE = Lotion & Fragrance only -- limited stock -- Lotus Flower -- Magnolia original, Magnolia eau de Val -- Mimosa -- Neroli -- Orange Blossom original -- Orange Leaves -- Vanilliers original, Vanilla-Vanille.

I have decided to allow money order or cashier check by special request only. 4 out of 5 times a shopper has asked to pay by money order they've never replied to emails or sent the money order. It leads me to believe they aren't serious. Paypal and Google are secured and assured payments and the seller never has access to your credit card information when you use them. As always, if you have a question, ASK SELLER A QUESTION - FIRST.

YES . . . You can pay with a credit card on PayPal without having a PayPal account. You would follow the information about using PayPal to pay until you reach the page on PayPal's website that allows you to log-in to your PayPal account. The page also gives a link for you to use if you want to use your credit card without a PayPal account. **** Google does require you to create an account. Your information would be available in the future if you wanted to use the Google Checkout on any other website. NOTE: Both Paypal and Google use SSL secure socket layering to encrypt your information before it is transmitted and I never have access to your credit card or billing information. Never ever.